Returns & Refunds

We’re Committed to Quality


At Wildflower Turf Ltd, we take pride in delivering top-notch wildflower products. Every item gets a thorough inspection before it ships, and we pack everything carefully to prevent damage during transit. This way, you can be confident your order arrives healthy and ready to flourish.

Damages & issues

If there’s a problem with your order, don’t hesitate to reach out! We’re here to help. When your delivery arrives, please inspect it closely. If you find any issues, take pictures right away so we can see the condition upon arrival.

Report any concerns within 24 hours of receiving your delivery by calling our trusted advisors at 01256 771222.

Important note: the legal right to cancel or return orders because you have changed your mind does not apply to perishable goods such as plants

Understanding natural Variations

As a natural product, Wildflower Turf® can vary slightly from batch to batch. This is influenced by various factors like seasonality, temperature, and more. You might see some changes in colour, height, or growth patterns depending on the time of year and growing conditions.

Plant details and measurements are approximations and provided for reference only. Remember, these are living products that adapt to their environment.

The pictures on our website are for illustration purposes only. While we strive for accurate colour representation, we can’t guarantee your device will display the colours exactly as they appear in person.

Have a Complaint?

We apologise for any inconvenience, however our customer service team is here to listen and address your concerns.

For more details, please refer to our full terms and conditions.

Important: Wildflower Turf Ltd will not tolerate abusive or aggressive behaviour towards its staff at any time.


Got questions about your purchase? Check out the FAQs for the specific product line:

Still Need help?

Our friendly advisors are always happy to assist you. Just give us a call on 01256 771 222 and we’ll be glad to help!